HOW TO OPEN MOUNTBET ACCOUNT?

Click “Join Now” Link to open an account which is located in the centre of the screen. It will only take you few minutes to open an account and enjoy betting with Mountbet. Choose a username, password, enter your details and address then press submit.

HOW TO UPDATE PERSONAL INFORMATION?
To update your personal information go to My Account> About you> and Click Edit.
HOW TO VIEW MY ACCOUNT STATEMENT?

To view your account statement click on the dropdown menu located to the right of your username and select ‘Account Statement’
By navigating in the drop down menu you can see all your settled bets, deposits, transfers and all other transactions related to your account.

HOW TO FIND MY BETTING P&L?

To see your betting P&L, click on the dropdown menu located to the right of your username and select ‘Betting Profit and Loss’
In this section you can download your history for the last 3 months. If you need a report for a time period older than three months please contact us at sales@mountbet.com

WHAT IS MOUNTBET COMMISSION?

Your commission rate determines the amount of commission that you pay on your winning bets.
Mountbet charges 3.5% commission on winning bets
Example:
You have net winnings in a market of €400.
The Commission Rate is 3.5%.
Therefore the commission you pay is €14 (€400 x 3.5%).

WHAT IS KYC (KNOW YOUR CUSTOMER)?

As a company, we pride ourselves on the integrity and transparency of our business. It is important that we are able to positively identify our customers and in particular confirm that they are over 18 years of age. This process helps us provide our best service, and ensures minimal disruptions to your betting.

HOW DO I VERIFY MY DOCUMENTS?

To verify your documents please send required documents to sales@mountbet.com, please also do not forget to include your Mountbet username.

HOW LONG DOES IT TAKE TO VERIFY MY ACCOUNT?

Usually the verification process can take 24 hrs but depending on other security checks Mountbet may follow, it can take up to 48 hrs or more.

WHAT HAPPENS IF I DO NOT COMPLETE THE VERIFICATION PROCESS?

According the rules and regulations failure to complete the verification process will lead to closure of your Mountbet account.

HOW LONG WILL IT TAKE FOR MY BET (S) TO BET SETTLED?

Bets are settled within 5-10 minutes from the end of the sport event.